Support Center

Need help? We're here to assist you. Send us a message and we'll get back to you as soon as possible.

Get in Touch
Multiple ways to reach our support team

Email Support

getpitchype@gmail.com

Response within 24 hours

Live Chat

Available 9 AM - 6 PM EST

Monday - Friday

Common Topics

  • • Account and billing issues
  • • Campaign management
  • • Payment and earnings
  • • Technical support
  • • Platform features
Send us a Message
Fill out the form below and we'll respond as quickly as possible.
Frequently Asked Questions
Quick answers to common questions

How do I reset my password?

Go to the login page and click "Forgot Password" to receive a reset link via email.

When will I receive my payment?

Payments are processed within 3-5 business days after campaign completion and approval.

How do I verify my account?

Visit your profile settings and follow the verification steps for your social media accounts.

Can I edit my campaign after publishing?

Yes, you can edit campaign details before applications are submitted. Contact support for major changes.